In advance of, or probably because of, the commencement of hearings for the Disability Royal Commission, the Commonwealth Government has commissioned a review of the NDIS Act and is proposing a Participant Service Guarantee to set service standards for the NDIS. DCLS has had input to the review, supporting mandated time periods for decision making by the agency, and accessible information and independent support for participants.

However, the main barrier to participation in the NDIS in the NT is lack of services. Until there is a safety net by way of the promised “Provider of Last Resort” then service guarantees are largely empty promises.

Click here to view the DCLS submission

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